Entries categorized as ‘Management’
April 18, 2009 · Leave a Comment
@perrybelcher rocked at @rossgoldberg Masters Internet Marketing Seminar on “How to” Social Media! #tmims
Categories: Management
April 18, 2009 · Leave a Comment
@perrybelcher is hilarious- and brilliant at Masters Internet Marketing Seminar ! #tmims
Categories: Management
April 18, 2009 · Leave a Comment
Heading to day 3 Master’s Internet Marketing Seminar
Categories: Management
April 14, 2009 · Leave a Comment
NHL embraces Tweet Ups. Check out http://ping.fm/kXncw
Categories: Management
April 14, 2009 · Leave a Comment
Online video continues to expand. Nielsen say up 39% yr-yr. http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=104016
Categories: Management
April 14, 2009 · Leave a Comment
building website architecture maps for two websites. Made easy with SmartDraw. Great tool at http://ping.fm/ZV4ms
Categories: Management
March 30, 2009 · Leave a Comment
Meeting this morning with a sponsor of our team’s Public Conference Services.
Categories: Management
Newspapers and magazines continue to get bad news…a lesson for your business.
November 6, 2008 · Leave a Comment
To borrow from Ross Perot’s 1992 Presidential Election Campaign, “That giant sucking sound your hear…” is the Print Industry succumbing to modern day competition and a brutal advertising slump.
MediaDailyNews reports today that the news just keeps getting worse for the Magazine Industry. Today’s rundown of bad news follows similar recent bad news for the Newspaper Industry. Just last week St. Petersburg Times Media Critic Eric Deggans blogged about “more bad news for the newspapers” citing declining circulation figures for newspapers for the six months ending September 2008.
There is no doubt that the print journalism industry is suffering. Newspapers have seen key revenue streams vanish as a result of Internet Job Boards, Craig’s List and other Internet news providers to name a few. As Mr. Deggans noted, circulation figures are in a downward spiral. A common criticism of the industry is that newspapers failured to embrace the Internet and create new models and business partners before online job boards stole the recruitment business and Craig’s List decimated the classified advertising business. Newspaper’s did not police customer dissatisfaction. The industry is now embracing just those kind of partnerships in an effort to halt their death spiral. It is difficult to tell how much of that spiral can be arrested at this point.
So what does this mean to you and your business? It is a painful (for newspapers) reminder that the customer is king. You can never take your customer for granted or assume that you control your business. The simple truth is that your customer makes the decision to be a consumer or not. They control your business. If you are not looking ahead, evaluating the needs and wants of your customers, you are in the process of losing them to someone who is paying attention to what they seek. ..and that giant sucking sound will be your customers.
- Bob Linger; “No one buys anything they don’t want or need. Businesses have either to provide what customers want or need, or to demonstrate to customers why they might want or need their product or service”
Categories: Customer Service · Management · Marketing · Media · Online Business
Tagged: Advertising, Bob Linger, Eric Deggans, Journalism, Magazine, Media, Media business, St. Petersburg Times, Tampa Tribune
The Future of Online Video Advertising – Session Panel
October 1, 2008 · Leave a Comment
The Future of Online Video Advertising
Categories: Management
Tagged: Bob Linger, bob linger business briefs, business, Business Video, online video, online video advertising
